Tire & Service Network Limited Service Warranty

Feel confident when choosing the Goodyear Tire & Service Network for all of your vehicle's service needs. Use our locator or call our toll-free number (1-800-426-0733) to find the service centers closest to you.

Who Makes This Warranty?

This warranty is made and will be serviced by the Tire & Service Network provider who performed the repairs identified on the face of your repair invoice. This warranty will also be honored by any participating Tire & Service Network outlet nationwide,†† if you require warranty service 25 or more miles from the location where the warranted original service was performed.

This warranty extends only to you, the original purchaser, and the motor vehicle identified on the original repair invoice. It applies only during the warranty periods stated in the warranty brochure provided by the dealer at the time of purchase.

††Not all services are provided by all Tire & Service Network locations.

The Tire & Service Network Promise

We promise that our work will be performed to the highest professional standards. We promise to explain the cost and need for any repair we recommend.

We promise to protect your rights with a nationwide warranty.

Where You Can Obtain Warranty Service

If you experience a warranty-related problem, take the warranty brochure provided by the dealer at the time of purchase and your repair invoice to the Tire & Service Network provider that performed the service. If you are more than 25 miles from that location, you must go to the nearest Tire & Service Network outlet.

How to Find a Tire & Service Network Outlet

Not all Network providers are owned and operated by Goodyear®. Ask provider for details.

You can call 1-800-426-0733, toll-free, to find the nearest Tire & Service Network outlet. This service will identify the provider closest to your location. Should additional assistance be required, contact our Customer Assistance Center, The Goodyear Tire & Rubber Company, Akron, Ohio 44316, at 1-800-321-2136.

Warranty Agreement - All Services ††

The Tire & Service Network outlets warrant that the performed repairs will be free from defects in material or workmanship for either 24 months or 24,000 miles, whichever comes first, or the warranty periods for selected services as specifically outlined in the warranty brochure provided by the dealer at time of purchase.

If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workmanship or material during the warranty period, this Tire & Service Network provider will perform the repairs again, including parts and labor, under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods. In addition, if a vehicle is more than 25 miles from the original repair facility and requires being towed, a towing benefit on "Approved Claims" up to $50.00 will be applied. The Tire & Service Network Repair Outlet must call 1-800-426-0733 to obtain warranty authorization from the Warranty Administrator prior to any warranty repair being performed.

Warranty repair costs are covered up to the cost of the original repair.

IMPORTANT: Please keep the warranty brochure that was provided by the dealer at the time of purchase, along with your service invoice(s). These documents are required in order to exercise your warranty privileges.

Exclusions

Warranty period for lube, oil and filter change, transmission fluid exchange, coolant exchange, differential fluid exchange, brake fluid exchange, power steering fluid exchange, engine decarbonization, wiper blades, bulbs and air filter is 90 days or 4,000 miles, whichever comes first.

This warranty does not cover engine/transmission replacement, internal repairs, differentials, tires or batteries. Separate warranties are available for those products at the Tire & Service Network outlet where the original repair was performed.

This warranty does not apply to vehicles used commercially. Commercial vehicle repairs: 90 days/4,000 miles, whichever comes first.

Service Warranty Policy

This warranty is only for you and the vehicle serviced. It is not transferable. Goodyear will not be responsible for any consequential, incidental or indirect damage under this warranty. Implied warranties shall be limited to the duration of this warranty and shall exclude consequential damages. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you (but in no event shall the inapplicability of such limitations or exclusions invalidate any other terms of this warranty). A buyer of Goodyear products or service has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer's hands for warranty repairs. If a covered condition exists within the warranty period, the warranty will not expire until the condition has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the condition and the buyer notifies the Tire & Service Network provider which performed the warranted service of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the condition has not been fixed, the buyer may return his/her vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.

†† Not all services are provided by all Tire & Service Network locations.

4 Lifetime Limited Warranty available on these parts. See your sales representative for complete details. Lifetime Limited Warranty must be listed on invoice.

Services with Warranties

Air Conditioning & Cooling System Service Warranty

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Wheel Alignment Warranty

NOTE: Steering or suspension parts installed after the alignment voids the limited warranty.

PARTS: 6 months or 6,000 miles, whichever comes first.

LABOR: 6 months or 6,000 miles, whichever comes first.

Belts & Hoses (Cooling System) Warranty

PARTS: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

Brake Service Warranty

NOTE: This warranty excludes the front brake special and overhaul.

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Brake Overhaul Warranty

NOTE: Brake shoes and/or disc pads warranted lifetime.

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Brake Overhaul: Disc and/or drum performed as a package includes:

• DISC - Disc pads, resurface rotors, rebuild or replace hydraulic calipers, grease seals (if equipped), associated hardware.
• DRUM - Brake shoes, resurface drums, new wheel cylinders, grease seals (if equipped), associated hardware. Any and all other brake service or repair is covered under the "Brake Service" warranty.

Engine Tune-Up Warranty

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Exhaust Components, Steering, and Suspension Parts Warranty

NOTE: Excludes muffler and drive train components.

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Front 2-Wheel Disc Brake Special Warranty

PARTS: 6 months or 6,000 miles, whichever comes first.

LABOR: 6 months or 6,000 miles, whichever comes first.

Muffler Warranty

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

Road Hazard Warranty Service

All Tire & Service Network locations will honor optional road hazard warranty coverage purchased by a consumer and administered by Sonsio Administrative Services, Inc., only for Goodyear, Dunlop and Kelly products. The road hazard warranty service coverage will be administered according to the terms as set forth in those purchased programs. All other optional warranty coverage purchased by a consumer at any Tire & Service Network location will be honored as follows only on Goodyear, Dunlop and Kelly products:

Time-based coverage for 3 years:

• YEAR 1: Free replacement
• YEAR 2: Consumer pays 50% of replacement cost
• YEAR 3: Consumer pays 75% of replacement cost

Steering and Suspension Parts and Exhaust Components Warranty

NOTE: Excludes drive train components and excludes muffler.

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

Struts & Shocks Warranty

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

Lifetime Tire Rotation

Lifetime Tire Rotation on new tire purchases of Goodyear, Dunlop, and Kelly products. Good for the life of the usable tire tread (2/32"). Present the warranty brochure provided by the dealer at time of purchase at any Tire & Service Network location for a free tire rotation every 6 months or 6,000 miles. (Vehicles requiring mounting or demounting of tires to perform rotation excluded.)

Wheel Balance Warranty

NOTE: Includes auto tires only.

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Good for the life of the usable tire tread (2/32") balanced.2

Not valid if tire is demounted.

TPMS reset procedure not included in lifetime warranty. 3

2 Must be listed on invoice as "Limited Warranty."

3 TPMS warns the driver when the pressure in one or more of the vehicle's tires is 25% or more below the vehicle manufacturer's recommended cold inflation pressure.

4 Lifetime Limited Warranty available on these parts. See your sales representative for complete details. Lifetime Limited Warranty must be listed on invoice.